Empire Locksmiths
About
Empire Locksmiths, based in Ryde, has a 5-star rating built on 635 reviews, with strata and apartment work a recurring theme. Several building managers and strata chairpersons specifically credit the team with prompt after-hours lockout response and reliable sliding door and unit lock repairs. Reviewers consistently describe the technicians as professional, courteous and efficient, often completing jobs within thirty minutes of arriving. The business is regularly recommended for both residential lockouts and larger strata or commercial lock projects.
Reviews (15 of 635)
Ray from Empire Locksmiths was outstanding. He responded quickly when our door lock failed after hours and we were locked out, and had us back inside in no time. He was professional, courteous, and clearly very experienced. It was impressive to watch him diagnose and fix the issue so efficiently. His skill and expertise turned what could have been a very stressful night into a smooth experience. Thank you, Ray, for the excellent service. I wouldn’t hesitate to recommend both Ray and Empire Locksmiths to anyone needing a reliable locksmith at any hour of the day.
Thank you to Ray and the team for installing new locks and re keying my old ones. Efficient, friendly and cleaned up afterwards. Best locksmiths in Aus. Appreciate it.
Empire Locksmiths recently installed new locks at my apartment in Wentworth Point. The service was professional and efficient, and the result was excellent. I would highly recommend them for apartment or strata lock work. Sam was punctual and the pricing was fair.
Empire Locksmiths were efficient, kind and excellent value for money. They sorted out my key problem immediately and the entire process was smooth and easy. Highly recommend!
Exceptional service from Raymond and Sam. Clear and concise communication, friendly, highly knowledgeable, pragmatic, prepared with all the right equipment, efficient, professional, punctual and provided above and beyond service that I did not expect. This is a clear cut winner for locksmiths and installers for me, and would easily recommend these two on any given day.
I highly recommend Sam for any locksmith needs. He recently helped replace the locks for my house and provided outstanding service from start to finish. Sam was professional, reliable, knowledgeable, and went above and beyond to make sure everything was done properly. I’ve used his services several times now and have always had a great experience. His workmanship and customer service are excellent, and I will definitely continue to use him for any future locksmith needs. Thank you again, Sam!
Our Strata Building Manager recommended Ray from Empire Locksmiths when we needed some slider door lock repair. Could not have been more impressed - a quick call, a follow up photo and we had an appointment the same day. Completely happy and would not hesitate to recommend
