About the company
Smart Locksmith & Security is a locksmith business that has been providing locksmith services for over 20 years. Rami Baki is the Director and Principal Locksmith. All team members undergo police checks and hold necessary certifications. Smart Locksmith & Security serves residential, automotive, digital locks, and commercial security sectors. It has earned the trust of government bodies, businesses, and thousands of private customers. The business offers key cutting services and provides locksmith services across metropolitan Sydney.
What customers say
Based on genuine customer reviews
Smart Locksmith & Security, based in Condell Park, holds a 5-star rating from 456 reviews. Vehicle lockouts and car key issues are mentioned often, alongside home lock installations aimed at improving general security. Reviewers consistently describe technicians as polite, professional and good communicators throughout the job. A handful of reviews also mention staff going beyond the original request, such as resolving a related issue at no extra charge.
Reviews (15 of 456)
Reviews are taken from publicly available sources.
Excellent service! I lost my car keys and called Smart Locksmith for help. The technician arrived promptly, was extremely polite and professional, and communicated clearly throughout. He unlocked the car quickly and efficiently. Really appreciated the great attitude and smooth experience. Highly recommend!
Great experience with the Smart Locksmith team. From the customer service team to Ray and the installer they were all amazing to deal with. Highly recommend them to anyone!
Hi this is Eric of Riverstone. Thanks for the excellent service. Good communication. The Technician is very friendly. He even allowed me to help him hold the torch for him. We had a good conversation during the unlocking. A lot of laughs. Very friendly dude.
RAY IS A MAN OF ALL TALENTS, I HAVE NEVER SEEN ANYONE SO HELPFUL TO NOT ONLY US BUT ALSO THE COMMUNITY AS WELL. HE SAVED US, AND MADE OUR DAY! I HOPE THAT THE COMPANY RECOGNISES HIS OUTSTANDING BEHAVIOUR, HE CARRIES THIS COMPANY, HE A BOSS AND YOU WOULD BE LOST WITHOUT HIM. I HAVE ONLY RESPECT AND LOVE FOR RAY. THANK YOU SO MUCH.
Rae was the most amazing locksmith I’ve ever met in my entire life, not only is handsome, he’s also very sweet and very funny Me and my cousins were locked out of our airbnb and lost all hope until Rae arrived. He lifted our spirits by cracking jokes Singing us song with his incredible singing skills and eventual got through the impossible door We parted ways by taking photos on our Polaroid camera so we will forever remember Rae our hero
Excellent customer care I Had to come and leave a recommendation. My motorcycle ignition key started giving me trouble and I popped in to get a new key cut thinking that would help. They were so helpful and worked on my ignition barrel and took the time to explain the problem (not the key) used workshop consumables and their time and knowledge and would not accept any payment. Absolutely awesome experience with them so rare these days. 100 percent would recommend
The whole process was quick and easy with a visit for measure up and suggestions to quote to installation all being within a week. Very impressive. Would definitely use Smart Locksmith again. Thank you
Locksmiths in Sydney compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Smart Locksmith & Security (this page) | ★ 5,0 | 456 | No |
| 2 | AR Locksmith Sydney | ★ 5,0 | 110 | Yes |
| 3 | ASL Lockmiths And Security | ★ 5,0 | 26 | Yes |
| 4 | Legacy Locksmith | ★ 5,0 | 312 | Yes |
| 5 | Lane Cove AA Mobile Locksmiths | ★ 5,0 | 17 | Yes |
