Active Security Group

Helpful, knowledgeable assistance and fast emergency attendance are the themes that recur across accounts of Active Security Group in Bundaberg, with same-day call-outs described by customers who had locked themselves out. Key cutting stands out as a repeated point of praise: reviewers note that keys are cut correctly on the first attempt and that one made from scratch worked as intended, a contrast drawn by those who had tried duplicate key services elsewhere without success. Communication from the initial quote through to installation is described as thorough, and the standard of completed work draws consistent approval.

Pricing is mentioned often as competitive for the job carried out, with flexible arrangements noted. Staff come across as efficient and direct, and their friendly, helpful manner is a common thread running through accounts, including on urgent after-hours visits. Customers writing about their orders describe returning for future work and express thanks for the speed of response. Accounts cover emergency locksmith attendance, key duplication and security system installation, alongside general lock and security supply.

These guys are great and don't muck around. Having exhausted my time and patience with Bunnings and Mister Minute key cutting I finally found someone that can cut keys 🗝️ right the first time! They even made me a key from scratch - took time but works! If time is important to you, get it right the first time with these guys..Will definitely use again.

Very unprofessional treatment…….received a text on Thursday booking me in for an extra auto key and remote on Tuesday at 8 Am……when I arrived the locksmith had gone out and they couldn’t even guarantee they could do it the next day. Went to another locksmith and they did the job straight away. The receptionist was very apologetic and helpful about finding another locksmith but not the way to do business I’m afraid.

Very helpful and friendly. Would use again. Many thanks.

Helpful knowledgeable staff

Quality and service from quote to installation was absolutely amazing, thank you

Great service helpful Cheapest for job done + Flexible