About the company
Guardian Vaults was established in 2002 and operates safe deposit boxes and private vaults in Sydney, Melbourne, Perth, Adelaide and Brisbane. It has 8 branches across 5 states and has served over 50,000 clients. The company is trusted by ANZ, NAB and Westpac, and is the only private vaulting group trusted by those banks to transition their customers when each bank exited the safety deposit box business.
It holds insurance from Lloyd's of London and uses biometric access, on-site security guards, offsite security monitoring, infrared and seismic alarm systems and CCTV. In 2026, it will take over management of the Westpac and BankSA safe custody vaults. Guardian Vaults is operated by Guardian Vaults Holdings Pty Ltd. Services include safe deposit boxes, document storage, jewellery storage, self managed superannuation fund storage, custodial bullion storage and bullion trading.
What customers say
Based on genuine customer reviews
Reviews (15 of 42)
Reviews are taken from publicly available sources.
Excellent service with a smile and always knew my valuables were safe .
Very good experience, we were taken care of from the time we entered the facility. Everything was explained in detail.
Great and efficient service from Guardian Vault. Before attending, I took the time to read recent reviews—both positive and negative—and it’s clear the team is working hard to provide a secure and professional service. In my experience, everything ran smoothly. As with any high-security service, there are clear protocols in place, and it’s only fair to approach the experience as a respectful customer and follow their procedures. When you do, the service is efficient and well-managed. I’m happy to recommend Guardian Vault to anyone looking for a reliable and secure storage solution.
I have stored with this vault service for a few years now and they have always been, happy to help with any of my requirements, I'd 100% recommend them to anyone thinking about storing there precious items. Pam
Very disappointing first visit to Guardian Vaults Sydney. I arrived with 12 to 15 minutes before closing, already inside the building, yet the receptionist questioned how much gold I was buying and refused to serve me. On top of that, I was looked at from head to toe in a degrading way. Totally unprofessional and unwelcoming.
Super friendly staff and top-notch service! The vault is modern, clean, and feels very secure. I feel totally at ease leaving my valuables here. Highly recommend Guardian Vaults Sydney!
The team at Guardian Vaults Sydney are professional, discreet, and very helpful. The facility is clean, secure, and gives real peace of mind. Highly recommended for anyone needing safe deposit storage.
Safes & Vaults in Sydney compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Sydney are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Vault 365 | ★ 5,0 | 5 | No |
| 2 | Axcess Locksmiths | Safes Sydney | Emergency Locksmiths | ★ 4,7 | 131 | Yes |
| 3 | Guardall Safes | ★ 4,7 | 9 | No |
| 4 | Second Hand Safes | ★ 5,0 | 1 | Yes |
| 5 | Buy A Safe | ★ 4,6 | 25 | No |
| 9 | Guardian Vaults Sydney (this page) | ★ 4,3 | 42 | Yes |



