Ambassador Locksmiths

Ambassador Locksmiths draws steady praise for fast emergency response and dependable workmanship. Reviewers describe being locked out of houses or apartments and having a technician arrive within roughly twenty minutes, with access regained soon after. Bailey is named repeatedly for quick arrivals and efficient entry, while Judah is recognised for assessing the security situation carefully and making sure locks and fittings were properly sorted. James is noted for suggesting suitable hardware, supplying quality fittings at reasonable prices and installing locks professionally, and Gordon Heap is praised for repairing a toolbox lock with real expertise and an easy manner.

A point made in several accounts is pricing that customers regard as fair and sensible for the work performed. Communication is described as friendly and helpful, both on the phone late at night and on site, with staff seen as well mannered and professional. More than one review highlights the company's value after hours, having used the service multiple times across emergency call-outs, lock installation and key-related work. Clear advice and thoughtful suggestions about securing a property properly also feature, alongside tidy and confident installation. The recurring impression left by named technicians is of jobs completed without fuss.

Had my toolbox lock fixed by Gordon Heap at Ambassador Locksmiths. Gordon’s a genuinely good bloke—easy to deal with, knows his stuff, and got it sorted properly with no fuss. Hard to find service like that. If you need a locksmith, go see him. I wouldn’t go anywhere else 👍

Unfortunate experience with the owner, Gordon Heap, at Ambassador Locksmiths. I was blocked in by a customer vehicle he was assisting. I had parked in a closed business space, which I acknowledge was incorrect, and waited around five minutes with no acknowledgement. When I approached him, his response was dismissive. I did not answer honestly when questioned, as I felt embarrassed and his tone was confronting. However, he repeatedly called me a liar, made personal remarks, questioned my ability to reverse a trailer, and suggested I call him a misogynist. I had children in the car and was simply trying to leave. The interaction felt unnecessarily rude, belittling and unprofessional. The receptionist I spoke to afterwards was kind and helpful, which I appreciated.

Called at 10pm when locked out of our apartment. The man who answered was extremely helpful. Thankfully while waiting for a callback about a time someone can come out we managed to get ourselves in. Despite not needing help to get in, we are very thankful for the assistance and are very glad to have such a good service available when needed.

100% rating. Luke was fantastic and fixed my caravan Camec 3 point door lock after I botched a handle replacement and accidentally triple locked the door after removing the inside door mechanism, with no other way of getting inside. Couldn’t be happier.

Friendly and helpful communication, and a fantastic job by James. He made suggestions, sold quality fittings for reasonable prices and installed the locks professionally.

Have used this company multiple times & each time have been absolutely amazing, showed up as quickly as possible even being after hours, decent price and super friendly staff!

Old mate got here under 1/2 an hour. Had it open in 5 minutes. Surprisingly reasonable 👍🏽